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Installing CollaborateMD


 

There are a few general questions you will need to know before installing CollaborateMD on your computer.

  1. What operating system are you using? (Mac, Windows XP/Vista/7)

  2. What is your Memory in your computer? This is also known as RAM (Random Access Memory)

  3. How much free hard drive space do you have?

  4. Is your operating system 32 or 64-bit?

After these questions are answered, you can go to www.collaboratemd.com/get.php and select the version that will work with your computer (there are 3 options: 1. Standard/32-bit   2. 64-bit  &  3. Mac's)

 

Click Here to view the PFMS download page for CollaborateMD

 

NOTE: If you are installing on a Vista/Windows 7 computer and the version is 8.3.1 or earlier, the program may not work due to operating system upgrades with Microsoft.  To fix the issue, simple delete any Older CollaborateMD program (Start > Control Panel > Add/Delete Programs) and reinstall using the latest version.

 

Once you download CollaborateMD, simply follow the installation instructions accepting the defaults.  Make sure you select the option to have a desktop icon.

 

CollaborateMD will now be installed and should automatically start up.  If it doesnt, you can click on the icon or by choosing Start > All Programs > CollaborateMD.

 

You will need to have a username & password in order to log into the system.  If you do not have one already, please contact PFMS at (901)756-7113 or erik@hcir.net.  The initial password will be a generated code which after entering will allow you to create your own. Due to HIPAA law, the password must be over 7 characters with at least 1 uppercase character and one numeric character.

 

Help and Support for CollaborateMD can be found by CLICKING HERE

 

For additional help, contact us at support@pfmsllc.com

 

CollaborateMD Sub Menu

§   CollaborateMD Introduction Page

§   New Users' Getting Started Guide

§   Downloading CollaborateMD Page

§   Help & Support for CMD

§   CMD Portal

 

Support for CollaborateMD

 

 

CollaborateMD has a wide array of resources and support for the program  from email and phone lines to instructional videos.  Below are key listings for support.

n  Toll Free (888)348-8457